Privacy Policy

Draft for review by the firm before launch (REBUILD-PLAN.md, phase 3). It describes the rebuilt site; the old site's policy was empty.

Grant & Associates Law Firm, P.C. ("the firm", "we") runs this website to describe our practice and to let you reach us. This page says what the site collects and what we do with it.

What the site itself collects

The pages are plain files served from our own hosting account. The site sets no cookies of its own and uses no analytics script of its own.

Our hosting provider counts page views at the network edge: the page viewed, the country of the visitor, the site that linked to the page, whether the request looked like an automated crawler, and the day. The visitor's internet address is not stored; a one-way hash of it that changes every day is kept for up to three months so that repeat views on the same day can be told apart from new ones. Nothing in these counts identifies you.

The contact form

When you send a message through the contact form we receive the name, email address, phone number and message you type. Before it is accepted the form passes a check by Cloudflare (Turnstile) that tells people from automated senders; that check may process your internet address and browser details under Cloudflare's privacy policy. The message is then delivered by email to the staff who handle new enquiries, through an email service provider (Resend), and recorded in the firm's client intake system. The firm keeps your message and details as part of its intake records; if you would like them removed, ask us as described under "Your choices and questions" below. The website itself keeps a record of each attempt that holds only the date, the page, the outcome and a one-way hash of the email address, so that a lost message can be noticed; it never keeps the message.

The chat

The "Chat with us" button opens an automated chat, not a lawyer, that answers questions about the firm and this website and takes down what the office needs to follow up. Before the first message it passes the same Cloudflare (Turnstile) check as the form. We receive what you type and any details you choose to give: your name, phone number and email address, the names of the other people or companies involved (the office checks for conflicts of interest first), a short description of your matter and any deadline. The replies are written by an automated language model run by Anthropic, which processes the text of the conversation under its own privacy policy. When the chat ends, whether you finish it, press End chat, reach its length limit, or write nothing for half an hour, the whole conversation and the details you gave are delivered by email to the staff who handle new enquiries, through the same email service provider (Resend), and a copy is kept in the firm's own file storage; when you have given at least your name, a phone number or email address and a line about your matter, they are also recorded in the firm's client intake system. While it is open, the chat is held in the website's own database, and your browser tab remembers it so that a page reload does not lose it. The firm keeps the record of the chat, with the conversation and the details you gave, as part of its intake records; if you would like it removed, ask us as described under "Your choices and questions" below. The website's own log of each chat holds only the date, the page, the outcome and a one-way hash of the address that changes every day, never a word of the conversation. A question about the website itself may be passed on to the people who maintain the site, in general terms and without your name, contact details or the facts of your matter.

The microphone button in the chat window uses your browser's own speech recognition (Chrome sends the audio to Google, Safari to Apple). Nothing is recorded by the site, and typing works without it.

Sending a message or starting a chat does not make you a client of the firm. Please do not include confidential details until we have confirmed that we can take your matter.

Services from other companies

Some pages load scripts from companies we work with:

• Google Tag Manager and Google Analytics, which measure how the site is used and may set cookies in your browser. Google's own privacy policy applies to that data.
• CallRail, which shows some visitors a tracking phone number so that we can tell which listings lead to calls.

You can block these scripts with your browser's settings or a content blocker; the site works without them.

The client reviews on the home page are a selection copied from the firm's Google Business Profile and shown as text on the page itself; nothing is loaded from Google to show them, and the link under them opens Google.

Your choices and questions

You may ask us what information we hold about you from this website, ask us to correct it, or ask us to delete it where the law allows. Write to us at the address below or email info@greeleyattorneys.com.

Grant & Associates Law Firm, P.C.
821 9th St, Greeley, CO 80631
(970) 356-5666

Changes

We will update this page when the site changes what it collects, and note the date of the change at the top.